I received an offer for a piece of jewelry that was being marketed for the first time, pay shipping only and it’s yours. I paid for shipping and finally received the necklace and what a piece of junk! The chain was thin and broke when I tired to put it around my wife’s neck so she threw it in her closet. I noticed that the same company billed me 3 weeks later for $95.00 so I called. I called and spoke with one of the most smug, arrogant and rude individuals by the name of WILLIAM COLLINS that I have ever spoken to in my life. He was condesending and told me not to interrupt him until he finished and allowed me to speak. He went on to tell me that once I agreed to the free necklace by paying shipping and handling, I was automatically entered into their club and there was nothing else he could do because the system wouldn’t allow it. I became irrate and demanded my money back and he said he would agree but the necklace would have to be shipped back at my expense and he would not refund the initial $5.95 shipping. What a racket this place has going on! I’m not sure how many people complain but this place is a SCAM and should be shut down. Taking advantage of people in this manner is criminal and something should be done about it. I will wait and see if I get my refund (in 5-7 days) before I send the cheap necklace back. What a waste of my time and a loss of $5.95…!
Worst customer service ever at Covina Hobby Shop! I knew exactly what part (shock spring) I needed to repair my son’s radio control
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This complaint and/or review was posted on HolySmoke.org on 19:29 pm, February 09, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/jcb-jewelry-review/.
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