I wish I had read reviews before trying to use Jem Air. I was looking for a company to clean my dryer vent going to the outside of my house. I looked in the Clipper Magazine and called the 1 st advertisement that would be able to do it. They quoted me a price but could not come out on Friday. So, I called the 2 nd one and that was Jem Air they quoted me a slightly higher price but after Sam talked to a manager he said they would match the price I was quoted and could come out between 8-11 on Friday. Once they got here and the person saw it was an outside vent (which was discussed even how he would need a snake to clean it) he said if I wanted it done it would be 3x the price. We called Sam and he admitted quoting me a price but said he said it started at that price why would you say that if you were matching a price? He said a supervisor would get back to e but no one ever did. This is the definition of bait and switch I will make sure everyone knows my story and makes me believe how other reviews call the a scam artist. .
This complaint and/or review was posted on HolySmoke.org on 10:11 am, April 19, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/jem-airconditioning-review/.
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