I bought a Storage bed, it broke. I bought the insurance so I was promised a new bed. They delivered 4 beds which were all damaged or defective. I was told that those beds have many problems….Didn’t tell me that when I bought it!! It was recommended that I switch to a different bed. which i did. They delivered 4 of those and ALL of those were damged or defective! After numerous phne calls, and almost a year, I was promised by the head of customer service that the next bed (9th) would be perfect. It had a giant crack in the bottom. I demanded my money back. I was First promised that I could get a refund, then told only store credit. Who still shop there after all that? They are refusing to refund my money after almost a year of complaint. .
This complaint and/or review was posted on HolySmoke.org on 02:48 am, July 29, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/jeromes-furniture-store-review/.
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