Do not be tempted to book with this company they are nothing but blatant liars they promise you the earth but deliver you nothing worth having. They allocated us an 18-30 hotel and I am a parent with 2 small children. The reviews for the hotel are shocking rats, drunken people getting naked in the corridors, fights in the dinning hall, dirty pool and dirty rooms are just the tip of the iceberg… They refused to change us hotels unless we paid after been promised a hotel with kids entertainment and a kids club! Definitely not this hotel. The people in customer services are terrible they basically call you a liar all the time and are trying to get more money out of you for their mistakes. They don’t care about customer service in the slightest. Do not be conned by this company it will just end up in tears. I write this review and I haven’t even travelled yet! I am dreading the holiday they refused to give me a refund and then had the cheek to try and charge me for allocated seating so I could be sat with my 4 and 12 year old. Stay well clear of this company.
This complaint and/or review was posted on HolySmoke.org on 22:44 pm, October 19, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/jetline-holidays-jetline-travel/.
The reviews & complaints posted about Jetline Holidays / Jetline Travel was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Jetline Holidays / Jetline Travel as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.