I also was offered a gas card and they also took 2.95 for journey pass and valu- pass, I tried to cancel my membership twice and they still took money from my account. Also they are connected with another company called ID protection and they also have taken money from my account
Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 14:20 pm, February 25, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/journeypass/.
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JourneyPass Reviews & Complaints
I have called these people three times asking not to be billed anymore. When I finally get through to a person ( wait time is in excess of 15 minutes) they say, oh of course we will stop billing you. Next month, they charge yet another $24.95. What a ripoff. I am going to have to go to my bank and get THEM to stop payment, or I’m going to have to change bank accounts. Anne in Houston
JourneyPass Reviews & Complaints
I received a post card that I could get a free $100.00 gift card for walmart, target or any favorite store. I called the number on post card [protected] along with a claim number. I ask for their website address and repeated what I understood them to say which was journeypaff, I Google them and found nothing and always searched email and found nothing. I did give them my prepaid visa which my child support comes on, because I had to pay a one time fee of $4.95, with my card every transaction automatically sends me a text. I got a text that $1.00 had been taken off my card. I told the guy I didn”t want to go any further with this, I felt it was a scam. He insisted it was and them argued with me it wasn”t. I was transferred to the automated service to get all my info for a second and third time, so they could give me my confirmation number and process my $100.00 gift card. I did not give them my card number again and hung up. They called me back 6 times. The one time I answered I told him I was not authorizing this and do not charge the $3.95 to my card. He said since I wouldn”t complete the last 2 steps I could not get a confirmation and with out a confirmation number I can NOT cancel the monthly membership of $29.95, I hung up again after a few choice words I also blocked the [protected] number they kept calling me back on. At 9:30 another number called me and some rude person started basically harassed me and made rude comments to me. He in a laughing way said I will be charged monthly $29.95, after a few choice words I hung up and blocked that number as well [protected]. They have so many complaints and are stealing innocent people”s money. I called my card holder and reported my card lost (which it is, lost in the trash can)in hopes that this will keep them from taking any of my money. I hope you can stop these thieves.
JourneyPass Reviews & Complaints
I used JourneyPass website and one day their rep contacted me and said they had special offer. He said that for only $4 I could get a $100 gift card. Seemed too good to be true but I believed and paid. I actually got my card and at the beginning everything seemed fine. But then they charged me $24.95 for who knows what! I contacted JourneyPass customer service and demanded my money back, but they refused and said that when I agreed to accept the gift card I automatically agreed for a membership! Are you kidding me? I never agreed to anything. Cancelled my account but unfortunately never got my money back.