I am actually following up on the report directly before mine from lady who saw ad in paper, & placed her ad from a newspaper type ad (on-line) I see in the small print from the company that they may change terms & agreements at any time, etc. | I was luckier I guess as I first saw adverisment on T.V. and was able to call Joven’s call number. A customer service rep answered and took all of my info. over phone, including my card . The ad stated ” free sample’s available for $4.95 shipping & handling charge only.” There was mention of if I did not like product, I had two weeks to return, but not that the 2 weeks started the day of ordering. No mention of only being able to return if box had not been opened, or that the 14 days started the day I ordered. After reading the “fine, fine print” referred to the complaintent prior to mine, nothing was said about most of their policy to me, nor did I receive any info. with product, just the product in box. | I remember them asking me if I wanted to be on a 30 day automatic re-order which I would have never agreed to having never tried the product. Yet when I called to order another bottle today, they still had my credit card on file, but would not order the product from their customer service , said they could not & gave me an internet site to go to. It would not go through on site, so I ended up calling them back three times. | Finally, I reached a lady who admitted they had all my info, & C.C. but would cost (rounded up) $90.00 for the same size bottle I had received on “free offer” for $4.95. When I reacted, she lowered the price to half that, and then finally said she would give me the same size bottle for $29.97 using her in-store discount, which I have no idea what that is, She was nice enough, nothing like previous cust. svc. rep. I spoke with. | I believe the products they sell or the one I tried ,are fairly good. The culpruts are in management, marketing & cust. service middle mgmt. I also think that stating in the small print that they may change policies and terms of contracts anytime without notification to customers is either illegal or boarding on such. Now I will be checking all debits on my credit card, to spot any red flag purchases. | I dislike giving my C.C. acct. numbers over the Net, it is a real easy way to ruin a person’s life, within days, But if a persons only option is to use or don’t get product, they take chances, I guess. I think this company should be audited or investigated or whatever type (if any) ls done. btw…the 1st Cosmetics…..another scam making billions
General contractor we fired from job site becuase he failed so many inspections, went hired this company and assigned its rt to them and
I have to agree with the first poster about this company and the owner steve stewart. this man is a liar and a cheat. I recently brought
these are untrue statements, as you can clearly see this person is in key west. they drove a long way to get their vehicle repaired. its
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This complaint and/or review was posted on HolySmoke.org on 23:15 pm, January 05, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/joven-skin-care-2/.
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