JP Pools LLC

JP Pools LLC Review

Reviews: 1

1 RATING
(1)

Total views: 4079

Published: 03 March 2019

Posted by: Anonymously

Never, ever use JP Pools for your pool installation. They did a decent job at installing our pool but destroyed our yard with their trucks. They also left garbage all over. I called the owner and Saturday afternoon and never received a call back. I called again on Monday and finally spoke to the owner. I shouldn’t say that I spoke to the owner. He proceeded to raise his voice and belittle me the entire time. I was on the phone for 50 minutes and I couldn’t get a full sentence out. He told me that the customer isn’t always rights and that input him in a tough spot because his son installed the pool and that he would believe his son over me. He blamed all the damage on my husband because he told them how he normally drives into the yard. The got the truck stuck several times and had to tow it out of our yard which caused so much damage. They even ripped out our dog fence. The owner proceeded to criticize how my husband ran his own business. At one point, the owner told me I wasn’t being an adult because he wasn’t telling me what I wanted to hear. I actually would’ve been fine if they didn’t repair the lawn damage. The part that really bothered me was how I was spoke to. As a business owner, I would never raise my voice at our customers. Through some research afterwards, I found several complaint stating that the owner refuses to listen to his customers, gets frustrated with them and raises his voice. I also found complaint about shoddy work being done. After going around in circles, I finally hung up. The owner proceeded to call my husband right after and complain that you just can’t talk to women about these things. So let’s add sexist to the list if complaint. He proceeded to raise his voice at my husband and told him that we owned his damage. So I hope this review helps anyone else looking for pool installations. .

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