Do not order from this site! I placed an order early july. I never received my items. I’ve sent email after email to customer service. I’ve gotten 3 emails back saying that my items “were shipped” and not giving me any other info or responding to my requests for a refund. The tracking number they sent me was bogus. I got ripped off around $60. Huge scam!
Customers reviews and complaints
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JudaicaWebStore.com Reviews & Complaints
Hi. I purchased sandals from this online store and when they finally arrived it was not leather as stated but rather plastic as a shoe cobbler in my area stated and the size was much bigger than expected. Could not return them because when I had intended as they suggested to, it was goin to be well over $100. And also no response from an email stating that my issue would be resolved.. A refund would be nice.
JudaicaWebStore.com Reviews & Complaints
I have ordered a bracelet, but I got it after 1 month, instead of 7-14 days, and the quality is very very poor, it doesn’t look like in the picture at all and has some defects… I intend to return it back, I hope that i’ll get my money back.
JudaicaWebStore.com Reviews & Complaints
I ordered a set of candlesticks as a Bat Mitzvah gift to be sent to the recipient. I got an order confirmation and no further emails. I finally wrote to the company and was told the supplier was “closed” until May 12 and asked if I wanted to wait or cancel the order. The Bat Mitzvah was May 11 so I cancelled. If I hadn’t inquired I would not have known. Now I need to make sure my card is refunded. Terrible customer service!
JudaicaWebStore.com Reviews & Complaints
I ordered some gifts from judaicawebstore.com for hanukkah 2015 needless to say, I never received them. This company is so unethical they provided false delivery information to paypal. Do not order anything from this company. I”ve ordered numerous things from israel and never had a problem!
JudaicaWebStore.com Reviews & Complaints
I purchased 2 Marina Jewelry Rings from Judaicawebstore on August 30, 2018 and paid with PayPal. I received two tracking numbers one from the Netherlands and the other from Germany, neither of them are trackable. When I queried it I got the following response: The reason for your delay is, as the South African Postal service has told me is that there is an extremely long delay in Customs in your country and this can add 2-4 weeks on to the delivery timeline. You will be able, once the order has cleared customs to follow its progress on the SA postal racking link below https://www.aftership.com/couriers/sapo All the best, Aaron Customer Service Israel http://www.judaicawebstore.com Needless to say, neither of the tracking numbers worked. Gerde Marx