On Oct 29, 2014, my blind quadraplegic daughter had her attendant/nurse take her car by for a free estimate on a weak parking brake. She knew to set it up so all work could only be authorized by me, by phone. In this 1 experience, they committed 3 serious frauds. Fraud 1 – Included $10 charge for brake fluid on a repair involving a cable based parking brake (uses no fluid) Fraud 2 – Included $49.95 charge for adjusting brakes in addition to charge for brake service. Their own documentation shows adjustment comes with brake shoe service. Fraud 3 – After waiting 2 hours and on being informed they had not begun the job or purchased the parts required, I rescinded approval and instructed them to return the vehicle. They refused this instruction and endangered 2 kids by holding this vehicle (a wheelchair van) past when it was needed for school pick-up and medical care drop off. If I could hold them accountable for the reckless endangerment to these kids, I would. They’ll escape that. Please join me by holding them accountable “in the street”…as in by exposing their crooked practices for all to see.
This complaint and/or review was posted on HolySmoke.org on 07:26 am, September 17, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/just-brakes-01-review/.
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