In 2013, someone knocked the door and said they have a program to lower the gas rate. After I sign the contract the gas bill trippled!!! In the beginning, I don`t realize that. I just thought they are part of Consumer Energy. I live in a apartment. The gas bill is about 70-100 per month before this guy came in the winter. In this year, when my monthly bill reach to 367， I realize there must be some problems. After I called the Consumer Energy, they said this company is a different company. I said:”” I will not pay any cents to this company. I am in a fraud case.”” The Consumer Energy customer service said:”” You have to pay full bill to avoid the shut off.”” I called the Just Energy, the customer service said:”” if you don`t satisfy your bill, you should call us earlier, and we would give you the fix rate.”” Why don`t you give me the fixed rate when I sign the contract instead of playing the words game with me now? BEWARE OF THIS COMPANY, I AM TOTALLY SCAMMED!!!! The following is the difference before AND after I choose Just Energy.Before: Gas Charges Customer Charge $10.50 Gas Distribution (email address removed by HolySmoke.org admin) 2.605400 $40.12 Energy Efficiency (email address removed by HolySmoke.org admin) 0.224300 $3.46 Gas Cost Recovery (email address removed by HolySmoke.org admin) 5.450300 $83.93 Total Gas $138.01 After: Gas Charges Customer Charge $10.50 Gas Distribution (email address removed by HolySmoke.org admin) 2.605400 $57.84 Energy Efficiency (email address removed by HolySmoke.org admin) 0.213100 $4.73 Gas Decoupling Surcharge (email address removed by HolySmoke.org admin) 0.190700 $4.23 Just Energy 866/587-8674 Supplier Charge 047 (email address removed by HolySmoke.org admin) $290.51 Total Gas $367.81 .
This complaint and/or review was posted on HolySmoke.org on 21:47 pm, September 21, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/just-energy-review/.
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