On April 8, 2014 I ordered a down pillow from this company, JustOC, their web site promises your order will be shipped withing 10-14 dys. I waited for 3 weeks and then tried to contact the company. Of course they debited my account for the item. However when I went to their site I noticed under the customer service link there was no result it just took you to the home page. So I then went to the contact us link and found a telephone number and online message box. I first sent a message and gave all the pertinent information from my original order and waited for a few days and did not received a reply. So I then called the number and it went to voice mail which asked me to use the message box on the web page. I left a message and redid the email message from before and after 5 days no response from any party. I then sent another message requesting cancellation of my order and return of my funds which met with the same no reply under either category. I have decided that JustOC is a scam company and/or a very inefficient ownership most likely from their kitchen table. The website is updated with new and exciting buys. So just don’t deal with JustOC. I am disappointed and have made comment on their web page, Facebook biz page and still no response. They are either criminally inclined or very dumb. Neither of which is a good recipe for business.
This complaint and/or review was posted on HolySmoke.org on 02:06 am, July 24, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/justoc-llc-review/.
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