9/1/17 I responded to an add Keen and Social had for the Londoner hoodie on Facebook. I had 4 min left before “sale closed”. I tried to find a size chart with actual measurements, but couldn’t. So I clicked on 4x. Minutes later, I got the email confirmation. I saw then that the 4x fits a sz 18.in US sizes an 18 would be XL at most. I emailed (never could find a phone number) FOUR TIMES asking to cancel my order. All within 12 hrs of ordering it. My only reply was a “we received your email, will reply…” I then filed a complaint with Paypal (method I used to pay). The case is still pending their investigation. I don’t want the hoodie. I want a full refund and will keep pursuing it.
This complaint and/or review was posted on HolySmoke.org on 10:43 am, February 23, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/keen-and-social/.
The reviews & complaints posted about Keen And Social was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Keen And Social as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.