I had insurance w/ kemper insurance that expired on 11/4/12, husband got in a hit and run at 6am 11/5/12, I renewed our policy at 630am but Kemper won’t cover it because it was expired for that 6 hour period supposively! We tried talking to people that worked there even supervisors & everyone was completely rude & did not care to help at all. DO NOT EVER GET KEMPER INSURANCE for not only do they suck at costumer care but when it comes to actual accidents they don’t do a single thing to help fix it!!! Kemper practices very shady business and is very scandalous! You’d think after always making my payments on time and my husband being a United States marine corp veteran that fought for our country they do business in, they’d want to help us out more! Especially after having a newborn son 2 weeks ago and that car that got hit is our only car!!! Now my son and ourselves have no safe ways of transportation all because they choose to be selfish and nothing but crooks and not pay for the accident that wasn’t our fault!!! Funny thing though they accepted our payment to keep our policy going the same day of the hit and run accident but they won’t cover it because they claim it cancelled! If it cancelled you shouldn’t have accepted our payment, but you DID!!!!! And btw it’s illegal to not send a legal notice saying y’all were canceling our policy so where is my documents showing y’all were canceling it!? Step up a be a loyal insurance company to us like we were loyal customers to you! Fix our car and show you actually care about the people you insure and not just collecting every last penny from them!!!! And if you guys don’t I pray no one continues their business with your company and moves it to an insurance company that will help them in hurtful times such as an accident that your suppose to be there for!! I will keep everyone informed as to what Kemper decides to do regarding our claim to keep you all aware!! Thanks!!
This complaint and/or review was posted on HolySmoke.org on 01:01 am, February 04, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/kemper-insurance-review/.
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