I bought a purse from Koton in Istanbul (Istiklal street) and within a few hours of wearing it, the strap broke and the fabric was ripping. Very bad quality. (Pictures provided). Not to mention the HORRIBLE staff working there. They were EXTREMELY rude and disrespectful. While talking to the cashier, she said “Stop talking, I can”t hear you” to OUR FACE, disrespected my mother who was standing next to me, started yelling at us and overall they have TERRIBLE customer service. Koton used to be a very respectful store and with good quality; now when in the Istanbul store, instead of shopping we get humiliated and disrespected? How can they treat customers like this? Very terrible and this will definitely be the last time I, or anyone I know, shop there.
This complaint and/or review was posted on HolySmoke.org on 22:07 pm, January 22, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/koton/.
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