Kumon Reviews & Complaints

Reviews: 1


Total views: 4117

Published: 24 October 2019

Posted by: Mom_is_best

Children”s education horror story. Looking back, I feel stupid ever enrolling my children at Kumon. Every time I picked up my girls at the centre, the owner Nicole Smith was away from the classroom yapping away on her cell phone. She had little to no patience with the kids, raised her voice at kids who approach her with questions. The problem is that there”s only one teacher and a bunch of high school kids working as staff. Other parents observed exactly the same thing. There were other things, like staff being generally impatient with the little ones and even comparing siblings out loud (my two girls). Whenever I tried to address any issues with the owner, Nicole Smith, she was absolutely defensive, insinuated that she had been doing this for so long she didn”t need pointers. I took out my daughters from the centre. This was absolutely an abysmal experience. Nicole Smith apparently thinks that parents don”t get a say in their children”s education – because she”s “the expert”. Parents, let me be absolutely clear: if you have issues with your tutor, you should be able to bring it up in a reasonable tone and have a mature discussion about it. Anything less than that is absolutely unacceptable- and that”s not even touching on the fact that Nicole Smith pretends there”s no problem with her or her staff or her dingy centre. Don”t be fooled by looks of her website, its just a facade. There are way too many issues Kumon Math & Reading centre of Hamilton West End and Nicole Smith has demonstrated she”s not interested in fixing them.

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