* If I could give ZERO stars, I would!* This LA Fitness has ZERO customer service! I have been trying to work with them politely; however they do not care about life”s little problems with their customers. It is Their way, or You pay! I have a new job that happens to be during the same hours their management team works. Of course I start out with no vacation hours. I tried calling several times, talking to several different people about canceling my account. Each customer service rep and manager I talked to would NOT work with me; in fact I was just hung-up on by a manager! This brought me to the point of writing this review. I was told I have to physically walk into their office to cancel my account, or send a letter to their corporate headquarters. I tried sending the letter; however my new month rolled-over and my auto-payment went through. Now I cannot get my money back!
This complaint and/or review was posted on HolySmoke.org on 06:55 am, January 26, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/la-fitness-international/.
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