Dear Sir/ Madam, I have booking as below which are pre-paid: Confirmation for Booking ID # [protected] Confirmation for Booking ID # [protected] when I check in they required a visa card for deposit, and I gave them my visa debit card under my name as Nguyen Thi Ngoc Dung. the above booking for a group of 3 people, and it was put name of my colleagues, one is Ninh Nguyen and another one is Dan Le. When I checked out the hotel staff tell me my deposit will be refunded after 1 – 2 days but in fact, they deducted from my Debit card 50US$ on 12th December 12th 2015 AND anther 50 US$ on 14th Dec 2015. Therefore, I wish you to help me to claim back my money. Thank you and best regards, Nguyen THi Ngoc Dung
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