Laurelwood Public House And Brewery

I assure you, these people are unprofessional as hell. 

Reviews: 1


Total views: 119

Published: 20 August 2019

Posted by: Anonymously

Laurelwood Public House & Brewery is a restaurant chain and public brewery chain located in Portland, Oregon. They claim to be one of the best restaurant chains in the town. But their customers have some other opinion about Laurelwood Public House & Brewery as they say that the food and service at the restaurant are below average. And those guys are not lying. I have seen this mess myself.
The place gets overcrowded and the management cannot control it so it creates a lot of fuss. Their service is very slow and the staff shows no respect for the customers.
Customers have been very disappointed with the way they have been treated at Laurelwood Public House & Brewery. I know this place is awful and below average. Customer service is below average as well as the food. The food wasn’t properly cooked, juices were expensive and top of that their staff was not keen to listen to the problems also. I was highly disappointed and never wish to come back again at this hellhole. When I complained about the uncooked meal, the staff told me that they can’t do anything about it. They didn’t issue a refund and thought it’s okay to lie to a customer.
You should always cater your customers with dignity and respect especially your regular customers as you don’t want to lose them, but one of the other customers also had a terrible experience at Laurelwood Public House & Brewery as she said that she was regular over here and never faced such disappoint but one day when she came she urged that the person who welcomed her had a changed attitude towards her and actually spat at her. Well, everyone faces bad days but that doesn’t mean you are going to disappoint your customers.
Customers are furious about the quality of food served at Laurelwood Public House & Brewery because according to them the quality is awful and they don’t even wish to eat it. One of the customers reported that she doesn’t often visit Laurelwood Public House & Brewery but as neighboring restaurants were closed she gave it a chance but later on regret it. She ordered a signature hamburger and was shocked to see that both of them had stale buns as they were falling apart the minute she picked up. She pointed it out to waitresses and she brought her a new top bun which she did not even ask for. Another customer was also furious about the quality of the food at Laurelwood Public House & Brewery as he mentioned that every time he went to this place they find a new way to disappoint him and every time the customer wanted to give them another chance. But this time the customer was enraged when he found 3 long black hairs in the chicken wings which not belonged to him. Though the restaurant did not charge that’s the last thing you can expect from them. This shows the standards maintained by restaurants like Laurelwood Public House & Brewery which is not appreciated by their customers as they are disappointed with the way they have been treated.

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