I purchased this as a one time shipment for my daughter and myself. The rep setup my account and one for my daughter as a one time purchase. I was not giving the account name or password. Le-vel company creates auto ship when the account was setup. The next month I received a soft post in my checking account, and sent mail to rep to stop before hard post. Tried to get into the account but only created a second account using my email address. The rep finally responded and told me sorry, I removed the automatic payment from your daughters and yours using my credit card without my personal permission. The rep gave me my account user ID and password. Then I was informed of the return policy after I called FedEx and stopped shipment. Can you follow up as their support person only copies and paste rules. Date/Time ActivityLocation 6/15/2015 – Monday 1:12 pmDeliveredSalt Lake City, UT Package returned to shipper 6/13/2015 – Saturday 6:13 amOn FedEx vehicle for deliveryNORTH SALT LAKE, UT 5:41 amAt local FedEx facilityNORTH SALT LAKE, UT 1:09 amArrived at FedEx locationNORTH SALT LAKE, UT 6/12/2015 – Friday 9:54 pmIn transitDRAPER, UT 8:53 amDeparted FedEx locationCITY OF INDUSTRY, CA 5:46 amArrived at FedEx locationCITY OF INDUSTRY, CA 6/09/2015 – Tuesday 11:17 pmReturning package to shipperHONOLULU, HI Shipper requested shipment to be returned – Unable to deliver shipment – Returning to shipper 11:13 pmOn FedEx vehicle for deliveryHONOLULU, HI 11:05 pmAt local FedEx facilityHONOLULU, HI 12:21 amArrived at FedEx locationSACRAMENTO, CA 6/06/2015 – Saturday 7:51 amDeparted FedEx locationNORTH SALT LAKE, UT 6/05/2015 – Friday 4:14 pmArrived at FedEx locationNORTH SALT LAKE, UT 1:25 pmPicked upNORTH SALT LAKE, UT 7:05 amShipment information sent to FedEx Return Rules
This complaint and/or review was posted on HolySmoke.org on 12:35 pm, December 01, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/le-vel-com-review/.
The reviews & complaints posted about Le-Vel.com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Le-Vel.com as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.