Since the leasing office deleted my negative review on apartments.com-I thought I would try this site to let the residents & future proapects know that 521 Legacy apartments uses Poo Prints to process & test their resident’s dog’s DNA specimens(feces) that they find in their common areas. Poo Prints is not certified or registered at a state or Federal level. Certification would hold their lab reliable to ensure accuracy & competency with the processing & testing. | On January 19th 2016, I received a lease violation letter on my door, giving me 11 days to come up the fine of $500.00 or my Feb rent would not be accepted. I had called the leasing office & lab on jan 20th to request the DNA mapping that is routinely done in order to complete their test results so that I may take to my vet to verify results. today is Jan 31 & I still don’t have these results. I have asked to speak to someone in Sr leadership to disuss this issue-to drop the violation claim, I was told that the leasing mgr was the person in Sr leadership, I requested a second time & was told that a company representative would contact me on 1/27, it is 1/31 & I have not heard from comp rep. I have requested the DNA mapping results twice with Poo prints & leasing office-the leasing mgr did say she would allow me to make 2 installments for the fine, but because the lab is not certified & reliable with practices in their lab/staff & since the DNA mapping cannot be provided in a timely manner, I feel that the violation claim should be dropped | Finally, The staff 521 Legacy is selective in whom they choose to collect saliva samples from & they are incapable of correctly reporting where samples were found-I was told there was a sample found in front of an apt that doesn’t exist. | Competency & training of staff in labs & collecting specimens in common areas should be a prioroty since they are charging a hefty fine for each occurence
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This complaint and/or review was posted on HolySmoke.org on 10:45 am, March 18, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/legacy-521/.
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