Ordered Leggett and Platt Premier adjustable bed base P-132 – split king msrp 5,300.00 (matress’s are extra). Before ordering I verified it has both pulse & wave features on massage unit. All their literature shows show this unit coming with a 7″ tablet. The units arrived with a remote control (not tablet) which only runs the basic massage – does NOT have the wave & pulse functions. | Contacted customer service was told they discontinued the tablet, replaced it with the sub-standard remote control we received – she futher stated that in order to get the wave/pulse functions I need to BUY 2 tablets, download their app. WTF | Bottom line – what I ordered … I DID-NOT get – instead they want me to go purchase additionall gismo’s (times 2) – at my own expense – to make their bed work. | This is bait-N-switch ….. on a very expensive bed base. All other adjustable beds that offer message/wave/pulse have remotes that include these functions …. | Then to add insult to injury – they forgot to install a cotter pin that holds a wheel & lock spacer onto metal frame. this Bed base was made & inspected in May of 2016.
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