My children wanted to go somewhere fun so we surprised them with the LEGOLAND Discovery Center which is situated in Arizona Mills. We went on a weekday trusting it wouldn\’t be excessively packed. When we arrived there was an arrow indicating a register to buy tickets and after that another arrow to an alternate register if you had just bought your tickets. We got in line hung tight for around 5 min then somebody came and I asked where do I filter my tickets and he said I was expected to get in the other line where you buy tickets even though I had obtained my tickets online. So we held up around 15 minutes. Later, they took us to a room with a green screen where you get your pictures taken. We watched a video before they let us enter into another room with a huge screen and we watched another video on how legos are made. The passage to this spot should have a visual trigger cautioning. If you get headaches or movement affliction or seizures activated by visual boosts simply keep your eyes shut until they let you out of the principal room. Once out of that room we were on our own. We jumped on a ride that took us through like a tunnel with screen and we took shots at \”monsters\” it was snappy and gave me a headache. There\’s a baby zone with large building blocks, a slide, and a cow. The play area was for older kids and had a sign saying that there\’s a limit of 25 but to my surprise, it had more than 80 children. There was nobody there to see how packed it was. There was a group of guys and girls (club kids) with chaperones who ran wild and injured young kids. I ended up taking my children away from that play zone since it appeared to be risky to have such a large number of children playing there simultaneously. We tried to build a race vehicle however again the huge gathering of boisterous children made it difficult to get to any of the legos. Once more, no employee was supervising the area. I feel like we paid so much and my children did not get the opportunity to do much. The LEGO construct space had directions for things however the pieces they asked for weren\’t given. I understand that pieces will get stirred up however then perhaps you don\’t just give directions that require uncommon pieces? It\’s not rocket science. We moved on to the next room with expanding dioramas where children could press buttons that made animated things move, it was SO LOUD. It was not just a simple clamour from kids being kids, there was this strange commotion playing for reasons unknown and it just added to the cacophony. In the future, we won’t waste our money on legos but just build it at home. If you care for the safety of your kids better not choose this rotten place!
This complaint and/or review was posted on HolySmoke.org on 18:58 pm, September 19, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/legoland-discovery-center-arizona/.
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