Good afternoon, hase July 31, 2016 buy a property in Artesa LENNAR. I was duped by salespeople who sold me a lot for $25,000 more to locate the house on the lake. I did not want neighbors who saw to my yard. I was told that only would leave a easement for maintenance of the lake. Never told me that this is public and unless it is a dog park. I’m construction pool. I have no privacy. Have neighbors taking picture on my property offending my family. I’m getting complaints, resolved nothing Vesta Association. I went to Lennar and nothing. I presented evidence, nothing. I determined to put my house on sale. They are liars and…
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This complaint and/or review was posted on HolySmoke.org on 02:41 am, February 05, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lennar-homes/.
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Poor Time Estimates, Poor Customer Service
The sales staff was confident and assured us of the timeframe for completion. But they were aggressive about signing the without an attorney reviewing the contract. When the builder failed to obtain permits and the delay went nearly 2 months past the estimate, they told us that they have up to 2 years and and are still inside their obligations. The contract specifies that my client would be expected to pay $100/day if he were to delay the closing even one day.
The contracts are overwhelmingly slanted to protect Lennar and give individuals little recourse when they are negligent. They did not apologize or make any offer to compensate my client for the gross change in completion that will delay his move to Texas. I contacted the corporate headquarters and they called and assured me that this experience was not what they expect. They said they would contact my client and make it right. That was on January 13th. They still have not contacted my client.