I sent in my yoga Pro 2 to be repaired due a faulty screen/touchscreen. After holding my computer for almost 4 weeks ,I was informed that the part is not in stock and it will be available in about THREE MONTHS!. I contacted Lenovo about a resolution and was informed that it is too bad. After fighting they agreed to give me a refund for what i paid for the machine. This is not a valid solution. i got the machine on sale cannot replace it for the amount offered. This isnt a warranty. A warranty clearly indicated in the terms that I would receive back a working machine . Having to wait three months or getting a check and now having to go spend more to get a computer isnt a fair and valid resolution that the warranty should provide. My case number is Lenovo Case Number = 8005091882 .
This complaint and/or review was posted on HolySmoke.org on 01:17 am, September 19, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lenovo-review/.
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