Lighting New York

Lighting New York Reviews & Complaints

Reviews: 1


Total views: 4177

Published: 25 November 2019

Posted by: Diliore

I ordered a lamp from this site and it was way bigger than I expected. When I went to return it I discovered there would be a 25% restocking fee. I literally lifted the shade out of the box half way and slid it back in and they want to charge me 25%?? I tried to contact customer service MANY times and half the time they ignored me. They said that there’s nothing they can do about it even though I was completely unaware about this policy when I made my order. This should be clearly stated at CHECKOUT! If they cared about keeping customers, they would have waived this fee for my first time since I was unaware of it. They’ve completely lost my business.

Rate and Write a Review on Lighting New York


Be an Informed Consumer

An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.