LivePerson Reviews & Complaints

Reviews: 6


Total views: 4121

Published: 15 September 2018

Posted by: nicolett

As client, I tried to connect to Expert Moonie Kwe for her services as Moonie Kwe appeared as ‘online’ for business. Moonie Kwe did not answer the call on time and was logged out an hour by the Liveperson server. On 3 separate occasions, Moonie Kwe accused me for logging her out. She blamed me for not hanging up and calling her back, causing her to lose her working time. Completely unreasonable to appear as online, did not answer the call and then blamed the client for it. Liveperson established the log-out system for a reason. She has turned it around to abuse her clients.

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