L'Occitane

L'Occitane Reviews & Complaints

Reviews: 6

1.5 RATING
(1.5)

Total views: 4141

Published: 04 December 2019

Posted by: PACustomer

I believe their website has been compromised. I placed a large order, which arrived in a generic US Post Office box. No L’Occitane identification at all. And 2 of the items I had ordered were not sent, but substituted with a similar product. I would like a refund for the 2 hand creams which were not delivered as expected. I also want to know if it is usual to have their chat function start out with “available to chat” and then suddenly become “unavailable – give us a couple of hours to get back to you.” Very Hinky! I will not be doing business with L’Occitane directly again.

Customers reviews and complaints

WRITE A REVIEW

Rate and Write a Review on L'Occitane

Sending

Be an Informed Consumer

An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.