I purchased a maxi dress from Long Tall Sally and it arrived with no tags, wrinkled and a musty perfume smell. My guess is that it was a return from another customer. I immediately returned the dress and asked for a full refund, but they deducted $8 from my refund. Basically i had to pay to give them back their musty, wrinkled and used dressed. Good customer service would have issued a full refund being as though the dress was sent in an awful condition.
This complaint and/or review was posted on HolySmoke.org on 00:11 am, March 30, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/long-tall-sally/.
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