$125.90 unauthorized charge when I tried to return my defective sedu hair straightener. Company tied up my money for days when they weren’t authorized to charge me more than $9.95. Rude customer service agents and totally unhelpful customer service supervisor. I would never buy from folica.com again! In my eyes when they charge you a full retail price to replace a defective product that is fraud! I did not get a resolution quickly and sat on hold for 4 separate calls due to their poorly trained customer service individuals. It was a otal nightmare! I tried to get my money back so I never had to deal with them again and the flat out refused to return my purchase price. Fraud!!!
This complaint and/or review was posted on HolySmoke.org on 21:55 pm, February 12, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lookfantastic/.
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