I booked a room with the lost harbor inn sylvan lake Alberta for 2 nights 18th 2016 myself and a friend Shirley Mohammed the room was very dirty hair on the toilet and around the toilet bug on floor no mattress cover with dirt and stains down the side of the mattress very dirty tub and coffee pot and garbage behind the night stand we asked the manager come see when we showed him he switched our room but when entering the second room and pulling the sheets back found another bug and the room was almost as dirty as the 1st roomas we definitely could not sleep in such dirty conditions we did check out did not stay!!and were told we would not be charged by the manager but he has charged my visa $141 and is refusing to give the owners information to have the charges reversed and now states he did not say we would not be charged??
This complaint and/or review was posted on HolySmoke.org on 01:58 am, March 08, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lost-harbour-inn/.
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