Lou Bachrodt AutoMall

Delayed delivery of trucks

Reviews: 1

1 RATING
(1)

Total views: 95

Published: 24 October 2019

Posted by: Anonymously

I was the owner of a truck towing company so it was time that I buy more trucks because my business was at its peak. There were a lot of workers but the trucks were getting outnumbered. I decided to buy a couple of new trucks. I started looking for a new firm that could provide trucks without wasting any time. The older business partner went abroad to expand his work and this was the reason I decided to choose another genuine firm. I came over the Lou Bachrodt AutoMall, they had the exact thing which I wanted.

I made an appointment online with the manager so that I could explain to him the exact amount of trucks I wanted. I went into the place and met the manager. He was dealing with another customer at the same time, which always made him confused regarding both of our points. He always got confused with the numbers and mixed it up for both of us. In the end, he had to segregate both our information to stay away from confusion. This took a lot of time and he had to fix another appointment for payment and paper works. I came in the next day and completed the pending works and told them to deliver the vehicles in time. I chose different colours and there were 4 trucks of the same brand I wanted. The manager then urged me to pay the wholesome amount before the delivery. I paid some amount and kept the left out to pay them directly after delivery. The manager got worried and started thinking of ways to make all the money at once. I wasn’t ready but he somehow convinced me to pay the money assuring me to deliver all the products on time.

After everything being done, I waited for them hoping to get my trucks delivered on time but it wasn’t the same because the firm didn’t deliver the trucks on time and I had to call them, again and again, to remind them about the delivery of my trucks. The manager kept on making excuses delaying the date every time. I got annoyed and warned them to cancel my order, it was by this time when they paid extra attention to me and finally sent the trucks after 2 weeks from the day of payment.

The trucks were finally delivered but 2 were of the same colour. I was already pissed off and the delivery of two look alike trucks disappointed me. I complain it about to the manager and told him to replace one of the truck but it seemed that he wanted to get rid of it so he started making excuses about the difficulties that it would create. I decided to let them go but all I did was curse myself for taking my business to the Lou Bachrodt AutoMall. There were many other automobile companies and I consider myself unlucky for buying vehicles from the wrong place. Please stay away from the Lou Bachrodt AutoMall. They consume a hell lot of time and deliver the wrong products. Please stay away.

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