02/29/2020 I placed an order for 4 items with LovelyWholesale and they took payment gave me a bogus order number which can’t be tracked and as I tried to inquire about my order I submitted 2 tickets, with no accurate response. then as I tried to reach the website once again, I got an ERROR 504 message. This is very unprofessional and I want a full refund
Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 15:16 pm, March 15, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lovelywholesale/.
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LovelyWholesale Reviews & Complaints
After several attempts to reach this website I have not been in contact about my online purchases email after email after email I have sent over every guards to my packages by tracking number and the money I used off my card to purchase these items at this point I will be having to contact my bank because I will have to put a request and it stop or my account this website must be a scam and should be removed off the internet
LovelyWholesale Reviews & Complaints
Attention customers: The phone numbers you see here are not to lovely wholesale, they are to a company called car computer exchange. We here at car computer exchange have no association with this company what so ever! We understand that you would like to get your items however, we are not this company. It is a scam at this point report to your credit card company and get your money back!!! Scam Scam Scam Scam!!!
LovelyWholesale Reviews & Complaints
Can I get back a refund? I ordered my giid more than a week now and cannot get any response as to where it might be now. I need a tracking number to track my goods. I”m very disappointed in your service. I doubt I”d recommend anyone to your site. I do not live in the United states so I”d like my good to return home with. This is creating bad business for you.
LovelyWholesale Reviews & Complaints
Cathy bowers [protected]@gmail.Com [protected]@yahoo.Com [protected] 11-11-16 order date purchased over $250 dollars worth of clothing and seven pair of jeans were defective and poor quality and i would like a refund for just those seven pair of jeans and i haven”t received a return call at all just a message requesting photos that there website won”t allow me to upload
LovelyWholesale Reviews & Complaints
Good day It is with great pleasure that i say that lovely wholesale have a great and friendly customer service agent. I place in a ticket for a problem i was having with my order the agent helped me and was very patient and didn’t stop reply until my problem was solved. I’m just writing this complaint to show case how good of a customer service lovely whole sale has. Sincerely A happy customer
LovelyWholesale Reviews & Complaints
Good Morning I have purchased 2 items on March the 10th 2017 and I have not yet received anything. I’ve been calling and I can’t seem to get ahold of anyone. The numbers that are on the website keep saying that nobody is available at the time and to leave a messages. I left 2 already. I would like to know how long until I get my items, and what’s the hold up. Thanks for your time!
LovelyWholesale Reviews & Complaints
Have been waiting on my shipping to come in the mail since 1-19-17 and every time I try to get on their to see if my tracking number is up and it’s not and it keep saying I didn’t pay for it but they took it out my bank account and they also send me emails stating that they have received my payment ???????? it’s no way to get in contact with them numbers doesn’t work or emails
LovelyWholesale Reviews & Complaints
Hello, August 13 I order my daughter school clothing from LWS. It was paid for but shipment has not been received. I have put in maybe 6 tickets as requested and syill nothing. They will send me an email stating they closed my ticket out. I am out of money and several pieces of clothing ordered. Lovely whole sale seems to be ripping folks off and thats nad business. I have requested my money back and still nothing. Please advise or assist.
LovelyWholesale Reviews & Complaints
Hello, my name is tina floyd. I”ve been doing business with this company for a while now. I placed an order for two dresses on 3-29-18 and I received an email stating that the items were shipped out on 4-01. So far I have not received my order and there”s nothing way to contact a live representative. As of right now I wouldn”t recommend anyone to order from this site.
LovelyWholesale Reviews & Complaints
Hey hello my item was ship with you guys from on the 2 of becember i order my stuff from the 27 still aint get dem as yet i under that the adress that i give didnt had a street number on it so i give the street name but its is popping up in you guys system so i requested to change my shipping adress and ship it to a different company .. i was told to call you guys in a day and i did but they are say lovelywhole has to verfied the adress i email this adress been verfing from thursday i neef my stufff please let me know how much longer this is my shipping [protected]@[protected]
LovelyWholesale Reviews & Complaints
Hey, I place an order October 13, 2018 and I paid for standard shipping. I get an tracking number LY862448440CN with website 17.net something like that but any ways the website says it”s been sent to Chicago since October 20, 2018 @17:27. It”s long overdue for me as a customers to receive my package I been patiently waiting for. The only thing they can ACCOMMODATE is a discount for your next order. Customers should be accommodated for their shipping they paid for and a partial refund from they order. Why, because they not getting they package on time as it say if you chose standard or expedite shipping. Them days matter to customers when WE have to pay for it.
LovelyWholesale Reviews & Complaints
Hi good afternoon, this is the first time I order clothes from lovely wholesale on May 28th 2019 at 23:21:49 and receive a tracking number R2019052850070. I waited 24 hrs and then decide to check the status of my item, when doing so using the tracking number provided by the company I get a status of invalid tracking number. My debit card was charge 137.41. This is poor customer service. I will like to know if I will be getting my items I purchase or just refund me back my money to my card.
LovelyWholesale Reviews & Complaints
Hi i just received the order that I place I have been trying to submit a refund ticket it keep saying error I”m a very upset my outfits that I recently received looks nothing like the pictures on the website they all are very baggy up top the jumpsuits and the one grey outfit looks like a grandma outfit it looks nothing like what was on the website I would really appreciate getting my money back you you could send me a shipping label so I can ship you back your clothes thank you so much have a great day
LovelyWholesale Reviews & Complaints
I am complaining about your poor service to the customer. We pay our money, it can’t talk I g to anyone when there’s a issue.u take our payment, but we can’t talk to anyone. The links on your website for the customers to contact you are horrible and very ridiculous!! 2 have tried everything to track my order down and still no results. I need to know where’s my order!!! Every company rather it’s a big or small company, need a reliable contact number for the customers, especially when there’s a issue with their order. I do t have a tracking number, just a order number. It’s been over the time frame of receiving my order, and I don’t know how to fine bow where it is. I have been all over your website trying to fine out how to get this I formation. A poor website and I will know longer order from this website again!!!
LovelyWholesale Reviews & Complaints
I am curious. I have a trip coming up and I ordered about a 129.00 worth of items. The site gave me a tracking number for my package an now somehow I cannot get into my account nor change my password. This isn”t good customer service… The email is [protected]@gmail.com. I have over 20, 000 followers I will have to inform them this isn”t a good site to do business
LovelyWholesale Reviews & Complaints
I am extremely irritated. I ordered items on 4-28-18 and I expected to have my order by now as I am leaving for vacation in 2 days. I now have to purchase items in store and will no longer have use for these items. I have been trying to submit a ticket for over a week and have received an error message each time. This ticket system is unreliable, communication from the site is awful, since I have no tracking number nor have received an email confirming shipping, I am assuming my order placed over 3 weeks ago still has not shipped which is insane to me. Now I have to spend extra money to go out to purchase items after I have already paid this site for items I still don’t have. I am very disappointed and will not be ordering from this site in the future. There is no way to contact the site, chat doesn’t work, numbers I found online don’t work, and the times I’ve attempted to submit a ticket (ive made about 12 attempts) have failed, claiming that my email address is not valid. I want my money refunded ASAP!
LovelyWholesale Reviews & Complaints
I am highly dissatisfied I ordered a dress September 19, 2017 it”s September 25, 2017 and I have yet to receive a package date a shipment date or tracking mumber I want a full refund. I have been checking my email searching for answers and still haven”t received anything. What is the process that I have to do to get my money back and order from someone else
LovelyWholesale Reviews & Complaints
I am Marilyn McGee. I have 5 items. That i need a return label for. I need xxxl or my full refund. Thank you. 3380 western ave Parkforest IL 60466. Contact [protected]. I have tryed contacting you all on three (3) different time but no response. I need you all to honor me as being a loyal customer. I have brought many items from you all. So please send me size xxxl or please refund my card thats on file.
LovelyWholesale Reviews & Complaints
I am super [censor]ing pissed, I paid $65 extra dollars for a 2-5 day shipping and yet here it is the 15th of june and I ordered it june 10, 2017 my order number is [protected], can someone fix this issue. I will not ever order [censor] else from them, just send my stuff please. There is no way in the world I should have had to pay 65$ for a 83$ order, but I still did it anyway just to make sure I got the items before july 22nd 2017, this is ridiculous, why are they even aloud to sale products and woo people to buy products if they wont send it, this is money laundering legally if you ask me. Never the [censor] again
LovelyWholesale Reviews & Complaints
I bought something from Lovelywholesale and they took my money right away but I did not receive any payment confirmations and that was strange. I tried to contact them but they did not reply and that moment I felt that something was wrong. My item didn’t arrive and I wasn’t able to reach anyone from Lovelywholesale customer service. And that’s actually the reason why I can’t get a refund, simply because they ignore all me refund and order cancellation requests. I don’t recommend this company to anyone, they are terrible and thieves. I give them last chance and then if nothing will change I will contact the police and my lawyer.
LovelyWholesale Reviews & Complaints
I did an order with you guys back in the beginning of april I still haven”t received my order it”s going to be the 1st of may I thought I paid for shipping for no more than 10 days of business days for it to be here you guys did not have the correct address I keep trying to get in contact with you cuz there”s no way I can call I tried to skype and I even tried to take it in with emailing I got back a response one time and I never heard nothing from anyone else again cuz someone please give me some kind of help I just would like my clothes or either I would like my money back
LovelyWholesale Reviews & Complaints
I did not receive my red coat O2019020286748 it”s was returned to you all I would like for my item to be ship to my new address Carmell Hill it was ship to my old address 1821 s Ridgeway apt 1 Chicago ill 60623 my New address 1310 s Komensky Chicago Il 60623 Apt 3 thanks I”m not trying to get my lawyer involved please I would like for someone to take care of my issues because submit a ticket it really don”t work they need a new way of customer to get in contact with a live agent because people money are involved
LovelyWholesale Reviews & Complaints
I discovered Lovelywholesale thanks to a friend who recommended it to me. So I decided to place an order (a denim jacket). The order arrived after 11 days in perfect condition. The article was totally in line with my expectations: the right size, the right color, exactly as in the photo on the website. I’m trying to think about giving negative points about Lovelywholesale, but I can’t find any… I will of course buy more clothes on Lovelywholesale (especially since Christmas is approaching hihi ^^).
LovelyWholesale Reviews & Complaints
I don”t know what Support means in your company. However, I would have consider using you again but know way.. I order two dresses for my daughters prom and paid for expresses services to receive the items in time for her prom. When i contacted you only one item was ready and you were waiting on the other. I cancelled the order and was informed that I would be refunded in 48 hours so, I waited and I was informed that I they were having difficulties with my card contact financial institution did that and I still have not received my money.. I have even sent bank routing info an account number and I have not gotten my money… It took less than two seconds to take my money but it is taking weeks to get it back..
LovelyWholesale Reviews & Complaints
I don’t understand we u guys charge so much for shipping when u have to wait to receive it just as long as aliexpress and other sites that have free shipping… If we have to wait so long it should be free… Charge if people want it faster… Shipping cost more than the item i’m buying and u charge shipping for ever piece u order that’s bull [censor]… Plus u sent a item that is nothing like I ordered… Starting to not like this site… I don’t mind spending my money else where or waiting or getting what u send as long as shipping is free… U guys need to change that… I look at my check out at $100 something then shipping $20 something dollars hell no… Change shiping policy or u will continue to lose great customers as mysel[censored]
LovelyWholesale Reviews & Complaints
I ended up ordering these items twice by accident I want one list sent and iteams listed in the above order number cancelled and mo eye put back on my debit card my name is Malika green and I order so much from you guys jus check my order history, when this situation is resolved I can be contacted st 917/7754630 or through email @ [protected]@yahoo.com
LovelyWholesale Reviews & Complaints
I had order a lovely sexy halter neck sequins decoration green polyester one piece jumpsuit my status said confirmed and the order no: was p2018021705537 and i”m so piece of rite now because it was for my birthday and it never came I haven”t had any of these happen to me before ordering from this site I really do like this site a lot and I don”t want to stop ordering from here because of this mistake I had i”m really piece it never came I want looking forward looking good for my birthday
LovelyWholesale Reviews & Complaints
I have an engagement on the 5 of may I need my dress or money back and there is no ph no to call. The no they have is not the rite no. I am very upset. L lovely whole sale if u r not going send my merchandise u need to refund money and I have learned not to order anything from u all any more and I also paid extra to get my order early so I can have it on the 5 and it still not here!
LovelyWholesale Reviews & Complaints
I have been charged. For a shipment I have no received. I have been emailing and the numbers listed do not work.. please contact me at [protected]@gmail.com or I will take this matter to my lawyer.I have been emailing this website about my order and still haven’t herd nothing if I don’t get a response I will take the matter to my lawyer.. because this is fraud.. people have paid money and have not received there item’s…
LovelyWholesale Reviews & Complaints
I have been ordering from Lovely Whole Sale since 2017. I recently placed 2 orders back to back and a 3rd order. One order I contacted customer service to expedite an order I needed. They were in constant communication with me and got my order in 2 days!!! They are amazing. Over joyed with my orders and I am placing another order today. I have received all my orders on time. Thank you Lovely Whole Sale. You go over and beyond for your customers!! You are all the bomb.com. I appreciate you rushing my last order in time for my event!
LovelyWholesale Reviews & Complaints
I have been trying to get through to lovelywholesale customer service but have had no luck. I keep getting “network congestion”. I’ve tried for the last week now and i’m pissed off at this stage. I ordered 6 items and they delivered 4. I’m still waiting for the other 2 items which i ordered through expedited shipping. The 4 items i received did not arrive within expedited time frame so what’s the point in expedited shipping. To this day I haven’t had any luck with getting through to their dam customer service. PATHETIC!!!
LovelyWholesale Reviews & Complaints
I have been trying to respond to a ticket since 9/02/19 I have been trying to send pictures I also have been trying to respond day and night and over night all I get is a busy server or error message or please fill in the body message this has been so stressful and aggravating at this point I tried everything possible the clothing are too big doesn’t look exactly like the pictures and is poor quality!
LovelyWholesale Reviews & Complaints
I have been trying to submit a ticket all weekend, and it has been giving me the “Network congestion, please try again later” error. I was excited to order my new items. I received my items on 5/17/19. I was surprisingly disappointed about some items I received. Item (PG160726703) the chains were hanging off by a thin string. 2 chains fell off of the string they were on. I would need to have another pair sent where the string it firmly attached. Item (YQ1808062002) was extremely oversized. I would need to have the item in a medium size. Item (GQ1808238611) was extremely too small. I would need to have this item in a XL size. Item (ZH171218410) was saggy everywhere, and it was not form fitting as the item looks. I would like to have a refund on this item. Item (HG19042214118) was not remotely close to what I ordered. I would prefer a refund for this item. I would like to know how we could resolve these issues. Can you please respond with a resolution? I would appreciate it. I am eagerly waiting for your response.
LovelyWholesale Reviews & Complaints
I have been trying to submit a ticket to cancel an order I did only 1hr ago. It keeps giving me a reply that my email is not valid yet my email was valid when I placed the order. Someone needs to contact me asap to cancel or send me a number for customer service. I will be contacting better business bureau before the end of the day. [protected]@gmail.com
LovelyWholesale Reviews & Complaints
I have been waiting 7 days now and still have not recieved a tracking number and or anything else that specifies if I will be receiving my huge package . I am really counting on these clothes to be here soon. I thought this would be a more promising company but clearly I’ve been mislead. Your shipping policy is very interesting. It states that you will supply the tracking number after 5 days of the process of the payment being recieved. This is false information! I will not tolerate a company who gives false information and does not stand by their word! This is no way to run a business! I want to speak with your manager!
LovelyWholesale Reviews & Complaints
I have four orders that I have not received yet it”s been over 2 weeks I spent over $300 and I cannot get in contact with anyone that is bad very bad customer service that”s bad business each number that I have called I have not gotten contact with anyone I”ll try email and I tried live chat I held try everything and I”m going to make a claim because I don”t have my orders or my money they took my money and saying you know I call PayPal I called everyone and I still have not received nothing and I need my merchandise I gave you all my money
LovelyWholesale Reviews & Complaints
I have not received my item. My tracking information states it has arrived, But the post office doesn”t have it. Order # [protected]. When I tried to submit a ticket, it keeps telling me my order number is incorrect. I would like the shorts or a refund..l purchased it 02/25/17.. was supposed to arrive 03/01/2017. Tracking number LT886910232CN.. tracking info states it arrived at post office 03/13/17. It no where to be found.
LovelyWholesale Reviews & Complaints
I have not received several items from you guys and I have my emails that my payment went through and that it is on the way. For one item, I have a this tracking number LT40484733CN, order number is P2019030619959. Is there a different tracking number for this? And the other tracking number is LT434537148CN, order number, P2019031325038. I have not received this one either. Can someone tell me what’s going on. I have receipts for both saying that my payment went through an that they are on the way. My money was not put back on my card either.
LovelyWholesale Reviews & Complaints
I have not recieved a update on my package and I am worried cause I never order from this website so not been able to track my package down is really upsetting me is there a way I can recieve updates on where my package is if not refund me my money and i’ll order some where else if you guys can’t give me a update on my order I want to know that’s my package will be here before august 1
LovelyWholesale Reviews & Complaints
I have order a few times from this company and every time I order I have issues with shipping. I am always told my order have been shipped however when reaching out to the shipping company it is always a discrepancy about the shipping. Every time I reach out to customer service they are not helpful this most recent time I spoke with Jerry and he was not helpful at all he lacked customer service and seemed as he did not care. As me being a paying customer I should never feel that im not getting assisted or helped with my issues. I have expressed several issues to Jerry and he did not answer or educate me not one time the only response that he provided me with was sorry or either do not worry. The employees that this company have working for them need to assist better. Yes the items are a great price however between shipping cost and customer service this is what makes this a bad company. The shipping cost is more then your order the least that can be done is we can be better informed and updated on shipping. Im paying a great amount for shipping and no one every seems to know where my items are. All I ask is for me to be treated like a paying customer and showed respect and provided help when i need it. Jerry was very rude and not helpful at all he have an i do not care attitude. I ask him can i chat with someone else that may be able to help since he did not want to answer my questions he told me no. I asked for any way i can submit a complaint or provide feedback he stated no it was like my only option is to talk to him and if i do not like it oh well.
LovelyWholesale Reviews & Complaints
I have ordered from lovelywholesale three times now and it has always been a great experience! The clothes come individually wrapped in bags to keep them from getting hurt during shipping. The quality is excellent! I did have one issue with a top that must have been exposed to sunlight so the material got faded. The customer service quickly responded to my request to exchange and told me to donate the top to a shelter near by! I was so impressed by this! I’m in between sizes so I love being able to find cute clothes in plus size and regular. They fit well and are true to size. I have an hourglass figure and these clothes really make me look good! I definitely will continue to shop at lovelywholesale.com!
LovelyWholesale Reviews & Complaints
I have placed an order for $48.80 for some clothes. my order has been saying that it has been shipped and yet I cannot track my order. Nor is it an date to let me know approximately when I will receive my order. I placed my order in on February 27th its now March 3rd and I haven”t got a response back yet. I have also reached out to you guys in email.
LovelyWholesale Reviews & Complaints
I have placed an order Spetember 19th and its September 25th and i still have not received my order and i paid An extra $20 for express shipping and i would like my shipping fee refunded back to me since i paid the amount to get my order 2-5 business days and have not received it in that amount of time frame i paid for…i am a dissatisfied customer and this was my first experience with this website!
LovelyWholesale Reviews & Complaints
I have placed orders with lovely wholesale before and the service was prompted. I placed an order feb 18, 2018 and still have no tracking information or my order. I have submitted 3 tickets and still nothing. If I can”t recevive my order then I want my $175.76 refunded back into my account just as fast as the company removed it. I don”t want your store credit!!! I can”t even recive this order. I orderd in proper timing for a special occasion for march 8, 2018. This is ridiculous especially when people spend money they really don”t have less ling give it away. Order or refund by march 6, 2018.
LovelyWholesale Reviews & Complaints
I have purchased my order over a week ago and I still to this day has received any tracking number nor any info regarding my purchases! When trying to track my other the message I am giving states that is an error and will not allow me to check for my purchased order!! This order have been taking from my back account and I have proof if needed. I ask that I please receive my items that I have purchased or we can settle with a refund. I need these items within days and I doubt it will be delivered in time so in that case I no longer need it. This is very bad business and I see that I am not the only one with this here complaint you guys are scammers taking people hard earned money!! Lovely wearhouse are scammers!!! I suggest nobody order anything from they website!
LovelyWholesale Reviews & Complaints
I have received not one item I ordered I’m very disappointed I want my money am very unsatisfied it’s been a month in a. Half an still haven’t received my package I’ve been trying to reach lovelywholesale through the service center an I cant get through be to no one I was very excited about order this stuff now my hopes are down I needed my items for a special event an now I’m very dissatisfied
LovelyWholesale Reviews & Complaints
I have still yet recieved any tracking number for my order. After reading them horrible reviews i dont think im ever gonna recieve my items let alone my tracking number. With that been said i would like a full refund of my money please and thank you. Even when I try to submit a complaint ticket it will not allow me to. It say that my email is invalid which is the same email I used to purchase my items
LovelyWholesale Reviews & Complaints
I have tried for 3 days to place an order $1, 700.00 on your website with no luck, also tried contact by phone and numbers do not work. Your web communication with ticket numbers are late to respond. I am so disappointed in how this process been handled. Our Contact number is [protected] if we can talk with a live person to make this purchase would be great customer service. Thank you, Empire Beauty
LovelyWholesale Reviews & Complaints
I have two orders I made on March 6th and 8th. It was a denim ripped dress, black ripped jeans and a black ripped shirt. I have received any emails as far as processed or shipped. I want to when will I get my product…i ordered those clothes hoping to get it by this weekend. I just want to know when will I get my stuff. My name is Jonique Conerly [protected].
LovelyWholesale Reviews & Complaints
I have yet to receive my product that I have ordered. Payment has been take but I have no products order #M2017022382478 in the amount of $44.86 and also invoice #M2017030295086 in the amount of $44.34 I have tried tracking these items and each time I get a message stating unknown. I also have tried submitting a ticket but the page keeps asking for a valid email address.
LovelyWholesale Reviews & Complaints
I haven”t received my items yet. It”s hard to contact these people. None of the numbers wrk that they provide and it”s starting to be frustrating . I have been trying to reach these guys for days. When I try and submit a ticket it”s telling me my email address is wrong. I submitted my items on December 24, 2017. It says my order has been received and sent.