Avoid contracting with Lowe’s for bathroom renovations. The “builder” who contracted with lowe’s (LHS) took a long time to start the project (though materials were delivered weeks in advance). Come Thanksgiving, the contractor had done little work. Since then, LHS has failed every city building inspection. Outcome: my thanksgiving plans were changed, and it looks like my Christmas plans will change as well. I have received little response to my complaint except for an advisory to contact the address on the back of the contract. These people don’t care. they do poor work. One would think that Lowe’s would manage the contract, but it doesn’t. Attempts to reach the original “customer care” CSR have failed. No one knows who she is. Attempts to reach Robert Kniblock ((email address removed by HolySmoke.org admin)) have failed. Lowe’s doesn’t care. Its contractor, LHS partnership doesn’t care. Avoid them.
This complaint and/or review was posted on HolySmoke.org on 02:29 am, December 01, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lowes-review/.
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