I paid for hair extensions at this company sometime in July 2014. As is their policy, I had to pay the full amount before the extensions could be processed. I paid in excess of $2,000 and because I was requesting for a large amount of hair, I was told it would take between 2-4 weeks and would receive a call when it was ready. Note that I had purchased hair from this exact location in the past and was never told I would have to return 2-4 weeks later to collect the hair. But because I was requesting for a much longer length I went ahead with this arrangement. Since August 2014 I had been contacting them over the phone becaues I was out of state but they kept promising. In December 2014, they said they were closed for the year and wont be open till the following January. In January 2015 I called them but eventually found out the number was disconnected. I asked a relative of mine to go to their other branch in Manhattan on 205 First avenue as I realised their Brooklyn branch was still closed. He met with the manager of the Brooklyn branch and showed him a copy of my receipt and I even spoke with him over the phone. He said he would look into it and speak with his boss and I collected his personal number. Till this day, I havent heard back from him; when I call the nuber he gave to me it goes straight to voicemail and now the Manhattan branch is closed!!!! .
This complaint and/or review was posted on HolySmoke.org on 05:58 am, February 13, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/lugos-hair-center-inc-review/.
The reviews & complaints posted about Lugo's Hair Center Inc. was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Lugo's Hair Center Inc. as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.