My Mac Motion chair position adjustment rod no longer works. I contacted the company to obtain information on obtaining parts to fix the chair and received only a curt answer stating “”contact the store where the chair was purchased.”” That is not possible – it is 6 years old and was purchased on-line and the store is no longer available. I explained this to the respondent and they have so far refused to answer. This is now a $600 piece of junk. I strongly recommend that you avoid purchasing from this company. Customer service is poor, at best, and there are many other options out there. Good Luck! .
This complaint and/or review was posted on HolySmoke.org on 10:06 am, March 14, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mac-motion-chairs-review/.
The reviews & complaints posted about Mac Motion Chairs was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Mac Motion Chairs as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.