I brought 4 pair of pants for alteration (shortening) in December (i paid $40), since then i had been back to this business at lest 2 times or more since sawing keep coming undone. instead of apologizing and redoing the work properly i was told by Venus that i have to pay to get it redone, Also i was given senseless excuses claiming “” pants come undone because i lost weight”” which does not make since since she was swing bottom of the pants and NOT the waist. i came yesterday – she redid one one pair after 1/2 hours of arguing, i told her other 3 pants are same way and will bring them today – when i showed up, instead of repairing it she said i have to pair for repair – i said i will not pay for bad job, since it was bad job on your end you should redo it for free – instead she called police. today 05/02/2014 she text-ed me to come to the store so she can redo it. i dropped it off and left (i had doctor appointment). When i came back to pick it up she demanded me to sign release without seeing the work. i told her i will not sign till i see it, it was little better but still not wright way. She said since i am not signing it she will not return it, after i told her that now i will call police – she took raisor , got everything undone and threw pants in my face. I want $30 refund.
This complaint and/or review was posted on HolySmoke.org on 08:33 am, May 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/magic-touch-french-cleaners-and-taylors-review/.
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