I came to this facility with my Toy American Eskimo in pain and not able to walk. I came in at 440pm. They close at 530 pm I told the girl at the front my dog was in pain and couldnt walk. She was talking to a girl about a lost dog that someone brought in. I sat there then after 10 minutes I asked itf there was someone there who could help me. I saw peopel in the back room sweeping up 50 minutes prior to closing. these people are clock watchers not ANIMAL CARE PEOPLE. REAL ANIMAL CARE PEOPLE show interest in a dog in pain or some kind of urgency. the receptionist had an attitude ND THE FIRST WORDS OUT OF HER MOUTH WERE..”we close at 520″ I said Yes, I know it is only 20 to 5. thats almost an hour from now. Is someone going to look at my dog. SHE DIDNT LIKE THAT. Went in the back and closed the door and came back out and said..well based on what you said she may need an xray. Unfortuantely it takes our machine 30-45 minutes to warm up. I was like OK…its only 20 to 5. then she said..well we can examine her…I cut her off and said…you just said she needed an xray. Clearly you are more worried about the clock than the animal. She was like..do you want us to look at her. (WHICH IS WHY THE HELL I WAS THERE IN THE FIRST PLACE) They were trying to get me to pay a fee and not do the PROPER EXAMINATION because GOD FORBID they may have to stay there until 531 pm. No one seemed too worried about the animal..just the fact that it takes 30 minutes for an xray machine to “WARM UP” What the hell is that? They wouldnt be prepared for an emergency. I WILL NEVER GO BACK TO THAT BACKWOODS OPERATION. PATHETIC AT BEST.
This complaint and/or review was posted on HolySmoke.org on 22:21 pm, December 28, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/maricopa-animal-hospital/.
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