I moved to Pensacola in August 2009. I got a room for a month at Extended Stay America 809 Bloodworth Lane Pensacola Florida 32504. 850-473-9323. After I moved to an aprtment Extended Stay America made an unauthorized charged my debit card that caused my checking account to be overdrawn. I was never notified of this unauthorized charge by Extended Stay America so I could put extra money in the accont. After this happened I contacted the Hotel to find out why they charged my debit card. I was told that there was a small bath matt missing from the hotel room and that is what the almost $100.00 fee was for. As previously stated I spent a month at the Hotel and one evening I spilled a large container of Red Hawian Punch I use the small matt to clean it up. Naturally the matt was stained by the Hawian punch. I informed the person at the front desk what had happened and that the towel-matt was stained and most likely ruined. I even washed the matt in the Hotel laundry but it did not come clean. I offered to pay for the matt or replace it before I cheked out, and I was told not to worry about it. I told the front desk clerk that I would was it with some Clorox and bring it back as I worked just down the street no more than 3 blocks from the Hotel. However; before I had time to wash the small matt with clorox and return it the Hotel charged me almost $100.00 which caused my checking account to overdraft and the bank Sn Trust charged me $222.22 for all the fees. This is not right and should be stopped. I would also like to submitt a report on Sun Trust Bank if that’s OK. .
This complaint and/or review was posted on HolySmoke.org on 03:49 am, November 28, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mark-a-mullins-review/.
The reviews & complaints posted about Mark A. Mullins was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Mark A. Mullins as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.