I have more than a month trying to resolve my issue with the customer service department of this presumably advertising company. I basically invested $100 for purchasing one of the ad combo packages massivead.com offers via my sponsor who created the account for me. The company promises to earn returns every ten days by viewing ads. I have more than 2 months of earnings accumulated and unfortunately I am unable to withdrawal my money. I tried to contact there customer service department and they send me to the website administrator. This is the full conversation between him and I that lasted a month. —-Begining of the conversation—- Me: hello, i want to know how to withdrawal funds from my ad wallet 22 Mar 2014 22:42 pm Admin:Dear User, their is an option called withdraw from their you can out the request for withdraw 22 Mar 2014 23:24 pm Me: How can I withdrawal my funds to Payeer? I dont have that option under My Account / Manage Information / Withdraw to 23 Mar 2014 21:52 pm Me again: Hello, I am still waiting for a response on how to withdrawal to payeer 27 Mar 2014 02:17 am Admin: Dear User, the payment gateway which you have choosed at the time of deposit you can withdraw in that payment gateway only Regards, Massive Worldwide Ltd. 27 Mar 2014 10:29 am Me: so if I want to use payeer, that means I have to buy an ad combo with payeer? 29 Mar 2014 02:39 am Me: Also, I paid in cash to my upline and he used his ad wallet funds to pay for my ad code. How can I change the withdrawal option to a different one? 29 Mar 2014 02:52 am.
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