Reviews: 1


Total views: 124

Published: 05 August 2019

Posted by: Anonymously

My appointment was set at 11 in the morning. I reached with my cousin at 10.45, they made us wait for approximately an hour. They kept giving excuses saying the water line is logged and when we wanted to rush out.. They started pleading with us to wait some more.. They were still cleaning the mirrors and throwing out tissues. This hair salon is the worst in all of Florida. I took my cousin for a trim and side bangs. To my great surprise, when I called out for Jasmine, she wouldn’t listen. She sent out Jessica. It seemed that they only do what they want and certainly not what you want. Do not waste your time or money here. I asked several times if they could do the  hair cut as asked. She started asking about what type of bangs does she want to do. My cousin showed her a picture, to which she said she would have to condition and shampoo her hair first. I continuously pressed on saying we don’t want any extra service, just a trim and side bangs. She brainwashed us into conditioning the hair, after which she started cutting the hair with an old and rusted scissor. To our astonishment, by the time she was finished with the trim, It really did not look like a trim. She had cut 4more inches!! Apart from this she put bleach on her hair. Turning her mad blonde, My cousin got extremely furious. She screamed and shouted at her, to which the girl cutting her hair, Jessica started to abuse my cousin and denied further service.
We called out Jasmine again, came out at front and denied all the allegations. The hair cut would have been done within $12 but all the add on services cost us over $100!!

First they brainwash you into doing a different hair cut and then they mess it up.

Rate and Write a Review on Mastercuts


Business Advocacy Program

Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.