OWNER SAM YAGAN OF MATCH.COM IS ONE RICH MAN? WHY GOOD SITE LOTS OF TRAFFIC…BUT RETENTION… CUSTOMER EXPERIENCE, CUSTOMER CARE….ABSOLUTE CRAP. THEY HAVE THESE TRAINED DONKEYS ANSWERING YOUR CALL HOW WAS YOUR EXPERIENCE….TRY TO GO TO AUTO MATCHES…ALL CANNED OFF A Q CARD. WE CALLED IN BECAUSE THEY AUTOBILLED OUR CARD…THEY DID THIS 12 MONTHS AGO..WE HAD A FIGHT TO GET IT UNDONE ASKED THAT IT NOT BE DONE AGAIN…. BUT WHAT THEY DO IS CONVENIENTLY MAKE IT IMPOSSIBLE TO CHANGE ONCE YOU SIGN UP. YOU HAVE TO CANCEL YOUR MEMBERSHIP INSTEAD OF JUST SAYING…CLICK HERE TO TURN OFF AUTO RENEWAL. SO THEY HIRE A BUNCH TO THICK SKINNED PEOPLE TO TAKE YOUR IRRATE CALL ALL DAY THINKING…ITS CHEAPER TO PAY SOMEONE $10 BUCKS AN HOUR HANDLING HUNDREDS OF CALLS ABOUT PEOPLE COMPLAINING ABOUT AUTO CHARGES ON YOUR BILL FOR 3 4 5 6 MONTHS…. SURE THEY OFFER ONE MONTH CREDIT TO SHUT YOU DOWN.. BUT WE EVEN CHANGED CREDIT CARDS TO GET THIS TO STOP…WHAT DID THEY DO? THEY GOT OUR NEW CREDIT CARD NUMBER UPDATED OUR ACCOUNTW WITHOUT EVEN TELLING US AND STILL KEPT BILLING. WE CALLED AND COMPLAINED LIKE TALKING TO A WALL. SAM YAGAN IS THE OWNER OF MATCH.COM LAUGHING AT US ALL. DOES HE GIVE A S***…. THIS IS THE WORSE ONLINE DATING COMPANY A TOTAL SCAM EQUIVALENT TO WINDOWS TECH SUPPORT 1996 WHEN SOMEONE IN INDIA WOULD ASK YOU IF YOUR COMPUTER IS PLUGGED IN AND TURNED ON. EVERYTHING YOUR READING ON EVERY POST HERE REGARDING THIS EXPERIENCE BEING TERRIBLE BY MANY IS TRUE. THERE NOT EVEN ACREDITED BY BBB. MATCH.COM CAN GO TO HELL. DO NOT SIGN UP, DO NOT WASTE YOUR $ YOU PAY TOP DOLLAR FOR WHAT? THERES NO SERVICE AND THEY DON’T GIVE A FLYING S***.
This complaint and/or review was posted on HolySmoke.org on 17:41 pm, January 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/match-com-l-l-c-review/.
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