Purchased a sterns and foster mattress from the rip off firm after only 1 month it was sagging worse than my ten year old mattress after calling to schedule a warranty inspection I was told that we have to pay for that inspection ( really) scheduled inspection and 37 days later they come and take a few picture 42 days later they send a denial letter with no return comments. I guess once they have your money they no longer care , I would not buy a mattress from them or a Sterns and Foster mattress it has sunk over 2-1/2 inches and now is causing severe back pain . Stay away from all stores they will only take your money. .
This complaint and/or review was posted on HolySmoke.org on 06:52 am, December 19, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mattress-firm-review/.
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