Good morning, I wanted to send in a review about one of my favorite tops I purchased at Maurice”s last December. It”s referred to as the “24/7 Striped Tee with Colored Yoke and Lace Sleeve Inlay” (see this link for photo: https://www.maurices.com/product/the-24-7-striped-tee-with-colored-yoke-and-lace-sleeve-inlay/23201) I used to wear this shirt all the time and took great care when washing so as to not damage the top. However, the lace hasn”t even lasted 6months and has begun to shred (see attached photo below). This is rare for me to see a product from Maurice”s last for such a short time and it is especially upsetting since I used to receive so many compliments on it. I hope the top continues to be produced with this review in mind. I”d love to purchase another one however I hope the lace would last longer. Thank you for your time!
Customers reviews and complaints
WRITE A REVIEWRate and Write a Review on Maurices
This complaint and/or review was posted on HolySmoke.org on 12:18 pm, February 03, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/maurices/.
The reviews & complaints posted about Maurices was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Maurices as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.
Maurices Reviews & Complaints
Good morning, I wanted to send in a review about one of my favorite tops I purchased at Maurice”s last December. It”s referred to as the “24/7 Striped Tee with Colored Yoke and Lace Sleeve Inlay” (see this link for photo: https://www.maurices.com/product/the-24-7-striped-tee-with-colored-yoke-and-lace-sleeve-inlay/23201) I used to wear this shirt all the time and took great care when washing so as to not damage the top. However, the lace hasn”t even lasted 6months and has begun to shred (see attached photo below). This is rare for me to see a product from Maurice”s last for such a short time and it is especially upsetting since I used to receive so many compliments on it. I hope the top continues to be produced with this review in mind. I”d love to purchase another one however I hope the lace would last longer. Thank you for your time!
Maurices Reviews & Complaints
Hello, my name is Sara Daniel. My daughter works for Maurices in Victoria, Texas. She is a full time student at the community college and she turned in her class schedule 2 times to her manager. in spite of this, they continue to schedule her at the exact same time as classes. Tonight, this was her “manager”, Brooke”s, response. This is completely unacceptable, and I hope something is done quickly to remedy this. “No absolutely not school is never an excuse to not be able to be accountable for your shifts. You knew what you were getting into decided to balance work and school. This is something I have very little compassion for because I have continue to balance work, school, and being a single mom. It takes some sleepless night but if you want a degree bad enough while still being and adult and proving for my son I”ll do whatever it takes. sorry if I”m coming on strong but it really just comes down to times management.” Are you serious? This is what Maurices has chosen and allowed to be in a position of leadership? I have instructed my daughter to keep every single one of their correspondences. If something isn”t done, I will take this further. I understand my daughter is legally an adult but this is something I felt the need to step in on. I, too, will do what ever needs to be done to protect and provide for my children. Sincerely, Sara Daniel [protected] [protected]@yahoo.com
Maurices Reviews & Complaints
Hello, my name is Sara Daniel. My daughter works for Maurices in Victoria, Texas. She is a full time student at the community college and she turned in her class schedule 2 times to her manager. in spite of this, they continue to schedule her at the exact same time as classes. Tonight, this was her “manager”, Brooke”s, response. This is completely unacceptable, and I hope something is done quickly to remedy this. “No absolutely not school is never an excuse to not be able to be accountable for your shifts. You knew what you were getting into decided to balance work and school. This is something I have very little compassion for because I have continue to balance work, school, and being a single mom. It takes some sleepless night but if you want a degree bad enough while still being and adult and proving for my son I”ll do whatever it takes. sorry if I”m coming on strong but it really just comes down to times management.” Are you serious? This is what Maurices has chosen and allowed to be in a position of leadership? I have instructed my daughter to keep every single one of their correspondences. If something isn”t done, I will take this further. I understand my daughter is legally an adult but this is something I felt the need to step in on. I, too, will do what ever needs to be done to protect and provide for my children. Sincerely, Sara Daniel [protected] [protected]@yahoo.com
Maurices Reviews & Complaints
here’s my sad story: 1) I ordered jeans that were on their big deal sale. 2) Paid as usual 3) 2 weeks later I got nothing and called them to figure the things out 4) I was said that the jeans were on back order and they didn’t know when exactly they would be available again. 5) Two days later I got a notification stating that my order was canceled all of a sudden even though I never requested that!!! 6) Called them to remind of a refund. They said yes, we know, but didn’t do anything. 7) It’s been one week and there’s no sign of anything at all: customer service, money, and information. Yes, I am aware that money isn’t usually reimbursed fast, but I would like to be notified of everything. Unfortunately, it’s impossible.
Maurices Reviews & Complaints
here’s my sad story: 1) I ordered jeans that were on their big deal sale. 2) Paid as usual 3) 2 weeks later I got nothing and called them to figure the things out 4) I was said that the jeans were on back order and they didn’t know when exactly they would be available again. 5) Two days later I got a notification stating that my order was canceled all of a sudden even though I never requested that!!! 6) Called them to remind of a refund. They said yes, we know, but didn’t do anything. 7) It’s been one week and there’s no sign of anything at all: customer service, money, and information. Yes, I am aware that money isn’t usually reimbursed fast, but I would like to be notified of everything. Unfortunately, it’s impossible.
Maurices Reviews & Complaints
I always come into Maurices in the Acadiana Mall located in Lafayette, La and now it”s under a new Store Manager. I have been going in a few times from September 2019 and now October and every time I have came within the last month she is there. This lady is not very friendly, her tone with customers is not nice at all, and even the way she speaks to her associates is very rude and I feel sorry for those girls. Maurices is such a customer friendly environment, how can you have a Store Manager that”s so rude! I refuse to continue to shop there and have told everyone I know to stop supporting this franchise until that issue is resolved.
Maurices Reviews & Complaints
I always come into Maurices in the Acadiana Mall located in Lafayette, La and now it”s under a new Store Manager. I have been going in a few times from September 2019 and now October and every time I have came within the last month she is there. This lady is not very friendly, her tone with customers is not nice at all, and even the way she speaks to her associates is very rude and I feel sorry for those girls. Maurices is such a customer friendly environment, how can you have a Store Manager that”s so rude! I refuse to continue to shop there and have told everyone I know to stop supporting this franchise until that issue is resolved.
Maurices Reviews & Complaints
I called the telephone number the “chat” person gave me to place an order. I did not get a confirmation email. So I called the number again. I was told there was not an order for me. My credit card was charged $23.98 and it listed maurices.com as the source… I am fighting this charge with my back. Maurices did nothing to help me. I will never shop there again. I even tried to warn them about this and they just wrote me off.
Maurices Reviews & Complaints
I called the telephone number the “chat” person gave me to place an order. I did not get a confirmation email. So I called the number again. I was told there was not an order for me. My credit card was charged $23.98 and it listed maurices.com as the source… I am fighting this charge with my back. Maurices did nothing to help me. I will never shop there again. I even tried to warn them about this and they just wrote me off.
Maurices Reviews & Complaints
I don’t know where my order is and the worst part is that no one from Maurices is able to help me. I made an online order and paid for a home delivery. I received a message from Maurices support that my order was successfully delivered but I did not receive anything. Their rep said that order was delivered to my home address and he was surprised to hear that I did not get anything. Maurices rep said he’ll try to find what was going on and later he told me that my order was probably delivered to the wrong address!! They said “probably” so they were not even sure what actually happened. They also said that refund was not possible because status of my order was “delivered”. These people gave me nothing but trouble and because of their poor service I lost my money. Be careful!
Maurices Reviews & Complaints
I don’t know where my order is and the worst part is that no one from Maurices is able to help me. I made an online order and paid for a home delivery. I received a message from Maurices support that my order was successfully delivered but I did not receive anything. Their rep said that order was delivered to my home address and he was surprised to hear that I did not get anything. Maurices rep said he’ll try to find what was going on and later he told me that my order was probably delivered to the wrong address!! They said “probably” so they were not even sure what actually happened. They also said that refund was not possible because status of my order was “delivered”. These people gave me nothing but trouble and because of their poor service I lost my money. Be careful!
Maurices Reviews & Complaints
I gave them two shots and each time was terrible. All because of a couple of items I couldn’t find anywhere but their website. Anyway, the first order took 6 weeks to arrive. The quality was nothing special. But the second time was beyond appalling. It actually never arrived. Not to mention that I ordered it 3 months ago The customer service is terrible, helpless and hopeless. I will never buy anything from them.
Maurices Reviews & Complaints
I gave them two shots and each time was terrible. All because of a couple of items I couldn’t find anywhere but their website. Anyway, the first order took 6 weeks to arrive. The quality was nothing special. But the second time was beyond appalling. It actually never arrived. Not to mention that I ordered it 3 months ago The customer service is terrible, helpless and hopeless. I will never buy anything from them.
Maurices Reviews & Complaints
I had a return to make on a pair of shoes. The employee working didn”t greet me. Also while talking to her on the phone beforw arriving at the store she told me she could refund my card back even though I didn”t have the receipt. However when I get to the store she proceeds to rudely tell me that in going to get a gift card and “that”s how it is”. Completely disappointed with my visit today and the service I received.
Maurices Reviews & Complaints
I had a return to make on a pair of shoes. The employee working didn”t greet me. Also while talking to her on the phone beforw arriving at the store she told me she could refund my card back even though I didn”t have the receipt. However when I get to the store she proceeds to rudely tell me that in going to get a gift card and “that”s how it is”. Completely disappointed with my visit today and the service I received.
Maurices Reviews & Complaints
I have been a customer of Maurices for many years and I have to say, the company is so cheap. I have asked time and time again why I am not getting the coupons as a Maurices CC customer. I am also military and have submitted that information before so I can get the discount and I am unable to use it and I have to call in? The woman I have been chatting with, Umani, has been the most unhelpful person. She takes at least 5 minutes to get back to me and is unable to help me at all. I like your clothing but I can go anywhere else and get coupons to use. I am a single mom and I’m trying to get my kids clothes for school and can’t afford to pay full price. My kids love your clothes but if I am never able to get coupons, I will be unable to shop here anymore. I just wanted someone to know how unhappy I am with the customer service I have received.
Maurices Reviews & Complaints
I have been a customer of Maurices for many years and I have to say, the company is so cheap. I have asked time and time again why I am not getting the coupons as a Maurices CC customer. I am also military and have submitted that information before so I can get the discount and I am unable to use it and I have to call in? The woman I have been chatting with, Umani, has been the most unhelpful person. She takes at least 5 minutes to get back to me and is unable to help me at all. I like your clothing but I can go anywhere else and get coupons to use. I am a single mom and I’m trying to get my kids clothes for school and can’t afford to pay full price. My kids love your clothes but if I am never able to get coupons, I will be unable to shop here anymore. I just wanted someone to know how unhappy I am with the customer service I have received.
Maurices Reviews & Complaints
I ordered 5 items making my order beneficial when ordering from Canada . You removed one item that you didn”t have in stock and shipped the order the same day without giving me time or option to replace it . You removed the money from my account the same day I placed the order . Within five minutes you had your money . Then you never adjusted the amount or refunded the amount for the missing item . The duty on the order missing the item are higher And also the taxes . I called to get an explanation . A manger named Courtney was more than unprofessional with me . She said she cannot look at the billing and know nothing about transactions. I offered to screen shot the billing and send it to her and she declined . She offered me no other source to turn to for explanation . I then went online to talk to a representative and asked for another contact other that Courtney . Courtney jumped on the chat thread and started responding to em after I said I wished no longer to deal with her . I have since been in contact with Maurice”s head office and have sent the chat thread to them . I have never seen sick unprofessiknalism in your stores and I will never use you services again . Every customer deserves to be treated with respect . The reason you all have jobs is because of your customers. Maybe this is why there seem be very few Maurice stores ?
Maurices Reviews & Complaints
I ordered 5 items making my order beneficial when ordering from Canada . You removed one item that you didn”t have in stock and shipped the order the same day without giving me time or option to replace it . You removed the money from my account the same day I placed the order . Within five minutes you had your money . Then you never adjusted the amount or refunded the amount for the missing item . The duty on the order missing the item are higher And also the taxes . I called to get an explanation . A manger named Courtney was more than unprofessional with me . She said she cannot look at the billing and know nothing about transactions. I offered to screen shot the billing and send it to her and she declined . She offered me no other source to turn to for explanation . I then went online to talk to a representative and asked for another contact other that Courtney . Courtney jumped on the chat thread and started responding to em after I said I wished no longer to deal with her . I have since been in contact with Maurice”s head office and have sent the chat thread to them . I have never seen sick unprofessiknalism in your stores and I will never use you services again . Every customer deserves to be treated with respect . The reason you all have jobs is because of your customers. Maybe this is why there seem be very few Maurice stores ?
Maurices Reviews & Complaints
I originally found a shirt I wanted in store but found it wasn”t carried in my size. When ordering the product through a sales representative in store she stated that it would arrive in 5 buisness days in time for my daughters graduation. I was intending on recieving the shirt on a friday, the graduation being on a sunday but it didn”t arrive until tuesday. Therefor I was unable to wear the designated outfit in which I purchased from the store.
Maurices Reviews & Complaints
I originally found a shirt I wanted in store but found it wasn”t carried in my size. When ordering the product through a sales representative in store she stated that it would arrive in 5 buisness days in time for my daughters graduation. I was intending on recieving the shirt on a friday, the graduation being on a sunday but it didn”t arrive until tuesday. Therefor I was unable to wear the designated outfit in which I purchased from the store.
Maurices Reviews & Complaints
I spend a good deal of time at this store. The manager Rebecca was talking horribly about one of her employees in front of customers. She said she was “getting rid” of the girl because she didn”t like her. I also overheard talking about this with customers present and said she was going to make sure she quit. She”s rude, treats her employees terribly and should in no way be a manager. Maurices has lost my business for good. I will absolutely tell anyone with ears about this and encourage them to boycott as well. Shame on you Rebecca.
Maurices Reviews & Complaints
I spend a good deal of time at this store. The manager Rebecca was talking horribly about one of her employees in front of customers. She said she was “getting rid” of the girl because she didn”t like her. I also overheard talking about this with customers present and said she was going to make sure she quit. She”s rude, treats her employees terribly and should in no way be a manager. Maurices has lost my business for good. I will absolutely tell anyone with ears about this and encourage them to boycott as well. Shame on you Rebecca.