Myself like others were drawn in by a special I saw on their website…I emailed Internet sales and went as far as submitting my credit app online prior to going in to ensure there wouldn’t be any issues. I get there and test drive the truck and LOVE it! At this point I know I am going to have to give up $1500 of the discount due to the fact that I was not trading a car in. I knew this amount cause it clearly stated on their company website that there was a $1500 rebate for trading a car in and the standard fine print said NOTHING but info on the age and who owned and when you owned the trade in and bla bla bla….BUT nothing that stated that not trading a car in would result in you losing an additional 2500 that no one, not even the joke of a general sales manager could explain. Moving on…my sales guys then informs me of a truck that would drive and ride the same but would be missing some of the perks on the inside. I agree cause I was trying to get a payment under $600 a month. So he shows me a truck that is locked in a sea of other trucks. So I take his word. MISTAKE NUMBER 1. So we go back in and he says fiance will be ready for me in 30 mins…almost 2 hours go by. I finally sit down to start signing my life away and one of the first things I have to sign is something called a payment menu. They don’t give you a copy to take with you…the reason being is this is were they make up any money they took off the car. The finance guy starts off telling that the bank approved me as long as I take out gap ins and a $2500 extended warranty. Sounded odd to me but at this hour I am unable to call the bank to verify this. Then goes over the FOUR different payment options. Here’s the thing…there are actually FIVE. The fifth one being the one that screws them out of sticking a bunch of money on the back end to make up for any discount they promised you. I took a picture of mine. if you would like to know how they screw you and would like to see this payment menu…get in touch with me. So MISTAKE NUMBER 2. I trust in what this joker was telling me.
This complaint and/or review was posted on HolySmoke.org on 01:15 am, January 24, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/maxwell-ford-review/.
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