Good day I bought a VW polo gti 2013 dsg vehicle. Registration nr: CK55NYGP from Silver oaks mccarthy volkswagen in pretoria on 30/03/2013 brand new. Eversince I bought the vehicle I have experienced continuously problems with the parts inside of my the vehicle, like first it was the battery that needed to be replaced in the 1st 6months. Thereafter it was engen pistons that needed to be replaced. During the 1st 3years it was just one problem after the other. Last week on 27/07/2017, I drove home from work which is approximitely 30km”s and when I just entered my house, the car suddenly didnt want to change gears. Now Silver oaks VW tell me that I have to pay for the labour up to R4000 and they will cover the parts. My problem is that I am paying alot of money of up to R5500 on a monthly basis and never ever skipped a payment and this is the worst experience I have ever had with VW and will never recommend it to anyone ever. My car has like 87000km”s on the clock and after 4days the control unit needs to be replaced. I am not leaving this matter, as this has been going on ever since I bought this brand new vehicle and if I want to sell it, I will get like peanuts for the car due to the rotten history of the vehicle. I have never ever even been in an accident and this is a disgrace to not get worth for my money and need assistance urgently please
This complaint and/or review was posted on HolySmoke.org on 21:48 pm, December 04, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mccarthy-volkswagen/.
The reviews & complaints posted about McCarthy Volkswagen was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about McCarthy Volkswagen as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.