I received several SMS from Medlife that I will get 30% discount from medlife and 15% cashback from Mobikwik on my first order. I placed an order of Rs. 7, 146/-. I received 30% discount from medlife after placing and cancelling my orders 3 times because they have made it very complicated to ensure you do not get the 30% discount easily. Next, they told me I will get 15% cash back from Mobikwik automatically credited to my wallet after 3-4 days. But I all received was Rs. 200/- cash back to my wallet instead of Rs. 1071 which I should have received as 15% cash back. When I spoke to them several times about this, first they told me to wait for some more days for cash back. Finally after 1 week they told me I am entitled to 15% cash back with maximum of Rs. 200/-. No where on their website or app or order screen they have this mentioned that max cash back you will get is 200/-. Even their call centre executives are trained to not reveal this information at the time of order taking and give false information that you will get 30 + 15% = 45% discount. These people are cheats and you should not buy from them. Even the medicines they sent me have mfg date of more than 12 months old. i.e. July 2016 when I placed the order in Sept 2017.
This complaint and/or review was posted on HolySmoke.org on 03:43 am, January 11, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/medlife-international/.
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