Meest - America Inc.

Meest - America Inc. Review

Reviews: 1


Total views: 4075

Published: 25 November 2017

Posted by: Anonymously

I have been doing business with Meest America for about 3 years. I have a few problems with this company. One is their customer service which does not exist. Their personal including their manager by the name Ivan is very rude. They are unable to solve problems of their customers. For 3,5 weeks in a row they have been telling me that the box I sent to my client in Ukraine is on its way to the client which in fact was not true. Second problem is the fulfilment of the delivery terms. I need them to fulfill their obligations and deliver the box to my customer in Ukraine. According to Meest in America there is no problem with the box and it is on its way to the customer. According to Meest in Ukraine the box has been stopped and Ukrainian office if waiting for an American office to release the box. Ukrainian office is saying there was a restriction for delivery put by the American office. American office is saying that it is not true. It has been going on for 3,5 weeks now. This is not the first time a have the same issue with the delivery of boxes. Third problem is sending wrong boxes to a recipient. A year ago they delivered a wrong box to my customer. The box with the merchandise I sent was lost and a different box was delivered to my customer. I called Meest immediately and informed them about the problem. A year later they still did not solve the problem. So I took a loss of $1,000.

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