12/2/2016 Phone # [protected] I received the most horrible service that I have ever received as a member of a company. I cancelled my membership for financial reasons on 12/1/2016. Yet, $64.97 was taken out of my account anyways on 12/2/2016. I contacted the customer service representative and asked for a refund since I had cancelled. Ryan stated that he could not issue a refund until the products were returned to the company. Although the products have NOT shipped out yet, the company still refused to cancel the shipment and refund me the money. I have never joined an organization with such disrespect for their members. I had planned on becoming a member again within a few months, but after speaking with Ryan, I will NOT be a member ever again. I will not recommend this company to anyone ever again.
This complaint and/or review was posted on HolySmoke.org on 10:36 am, April 18, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/melaleuca-2/.
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