Member Solutions, Inc.

Member Solutions, Inc. Review

Reviews: 1

1 RATING
(1)

Total views: 3991

Published: 24 June 2018

Posted by: Anonymously

Calvary Family Martial Arts & Fitness is apparently a subsidiary of Member Solutions… My husband is in the Air Force and has received PCS Overseas Orders. Therefore my 3 children, 2 of which are enrolled at Calvary Family Martial Arts & Fitness will be moving back to California for 1 year to live with my Mother beginning July 24, 2014. Member Solutions will not accept my husband’s PCS Orders as he is not on the contract so after complying with Member Solutions list of cancellation requirements by submitting two (2) of the following documents, Member Solutions continues to REFUSE to close my account and cancel my contract. My Mother called Member Solutions and Rep. Daryl refused her request to speak with Operations Associate Fatima Taylor, instead opting to handle the call himself. My Mother explained per military guidelines I could retain Colorado Driver’s License, since being a homeowner I would be returning to the state. Member Solutions and Rep. Daryl told her to put me on her California home mortgage; however there is no mortgage as the home has been paid off for 12 plus years and no she would not be changing any of the utilities into my name. Rep. Daryl informed her in Member Solutions opinion proof of employment is unacceptable as I will be working in the family owned business. Member Solutions Rep. Daryl also discounted the letter from my bank verifying my account and the California address as being inappropriate documentation. At this juncture, Rep. Daryl became extremely belligerent and terminated the call when my Mother asked to speak with his supervisor. Member Solutions is a DESPICABLE company with rude and offensive representatives. Member Solutions and Calvary Family Martial Arts & Fitness obviously care nothing of the military personnel who comprise the majority of their clientele nor do they adhere to their own stipulations and provisions. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The following email is from Fatima Taylor Operations Associate Member Solutions P: 888.277.4408 F: 267.287.1101 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We have received the following relocation documents: XXXX Bank Statement (not accepted) New employer acceptance letter (not accepted) To date, your relocation cancellation was denied. Please review the following list for 2 acceptable proofs for review. All documents must indicate your new address. 1) New driver’s license 2) Pay stub/ check from new company 3) Phone Bill (analog lines only, no cell phones) 4) Copy of new lease / mortgage 5) Cable Bill 6) College / University tuition receipt 7) Utility bill 8) New employer acceptance letter 9) Automotive Insurance with Vehicle Registration Card (must show same vehicle; counts as 1 proof) Please be advised that billing will continue on your account until the relocation meets all requirements and is approved. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ DO NOT EVER do business with Member Solutions or Calvary Family Martial Arts & Fitness.

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