We had originally planned on having our wedding there. Big Mistake! We should have listened to the other reviews. At first they were quick to respond to our emails and phone calls, but after receiving our $2,500 Deposit and paying another $5,000, dealing with them became a nightmare! They would rarely respond to emails within a week and never answer the phone when we called. My fiancee is vegan, they told her that she can have some fruit and vegetables for the dinner. Eva is a nightmare to work with, all she did was stress me and my fiancee out over every little detail. Finally we decided that we had enough and that it was time to look for another place to have our wedding. We called Eva and let her know that we understood that we would lose the $2500 deposit, however we would like the other $5K refunded to us. She stated that “that is not how it works, you lose everything”. She told us however she does not handle that, to email meyers castle. We Emailed, and no response, then called, no one answered. Finally got a Voicemail from a guy named Sergio who told me that he was keeping my entire $7,500 and that basically there is nothing I can do about it. We only met with Eva once and talked to the florist once, we never decided on anything because whenever we asked when we needed to sitdown and get these things taken care of, we were always told “oh you have time” its just another way that they have for ignoring you. They bassically Stole $7,500 from us. Sergio called me and stated that he was not going to give me ANY money back because we want to have our wedding elsewhere and it doesn’t matter that the contract only states a $2,500.00 Deposit is non refundable he is taking all of my money. sounds like they already spent my money and cant pay it back. Now we have to get the attorneys involved. What A Nightmare! DO NOT EVER HAVE YOUR WEDDING HERE! LISTEN TO THE REVIEWS!
This complaint and/or review was posted on HolySmoke.org on 00:06 am, January 19, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/meyers-castle-review/.
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